Health Catalyst

Technical

The HCI Clinical Messaging™ application is an accredited Health Information Service Provider (HISP) and Direct messaging tool that enables providers to send encrypted health information directly to known, trusted recipients over the Internet. Users have access to a DirectTrust Provider Aggregation Service or provider directory, that allows them to easily locate Direct-compliant secure email addresses and access a hosted Direct-compliant secure email application for sending, receiving, and forwarding secure messages. The solution supports all three Direct protocols for message transmission — S/MIME, SMTP, and XD*, and can be configured to enable transmission of Direct-compliant secure email messages directly to and from Electronic Health Record (EHR) applications so providers can stay in their native applications.

Note: Clinical Messaging is Acquired Technology and NOT included in the Technology Access subscription unless otherwise noted in an order form.

The Challenge

Health systems that have acquired ambulatory care practices—and independent ambulatory practices alike—face tremendous financial pressures and challenges to financial sustainability. If you’re an ambulatory care leader, you’re looking to improve the efficiency of the services you provide and find cost savings without negatively impacting patient outcomes, the community, or the integrity of the organization. Yet it can be difficult to access data that brings actionable insights to inform decisions to improve patient access, panel management, provider productivity, referral management, or quality scores.

Our Approach

It is is standards-based and enables providers to send and receive secure messages and associated patient health information in a Meaningful Use Stage 2 Transitions of Care compliant manner. The solution is certified under the 2015 Edition ONC Health IT certification and is an accredited DirectTrust HISP member, which enables access to provider directory data published by all HISPs participating in the program, to ensure secure reliable message delivery through protocol bridging, even when providers use different EHRs.

Benefits

Securely exchange clinical data. Enables providers to securely exchange clinical data by providing standards-based encryption and decryption capabilities.
Locate secure email addresses for providers across the community. Supports the DirectTrust Provider Aggregation Service, so providers can search through provider directory data published by all HISPs participating in the program to locate Direct addresses for providers, practices, and organizations.
Stay in existing applications and workflows. Flexible solution architecture supports all three Direct protocols for message transmission — S/MIME, SMTP and XD*, and can be configured to enable transmission of Direct-compliant secure email messages directly to and from Electronic Health Record (EHR) applications, so providers can stay in their native applications.
Consume CCDs directly into EHR applications. Enables the use of Direct secure messaging as a method for consuming CCDs directly into EHR applications, including those sent from external HISPs.

1. The Challenge

2. Our Approach

3. Benefits

The Challenge

Our Approach

Benefits

Proven Outcomes