HCI Community Interchange

1. The Challenge

Details

2. Our Approach

Details

3. Benefits

Details
Technical

The HCI Community Interchange application is a set of interrelated technologies that enable connectivity between community members by bridging the gaps between differing data exchange protocols and variations in electronic health record (EHR) capabilities so providers can find the right patient data at the right time. Improve provider workflows by combining HL7 2.x and continuity of care document (CCD) data from multiple sources into a single comprehensive CCD that eliminates duplicated data and organizes all available patient data into a single document that can be quickly understood and consumed by EHR applications.

Note: Community Interchange is Acquired Technology and is NOT included in the Technology Access subscription unless otherwise noted in an order form.

The Challenge

Health systems that have acquired ambulatory care practices—and independent ambulatory practices alike—face tremendous financial pressures and challenges to financial sustainability. If you’re an ambulatory care leader, you’re looking to improve the efficiency of the services you provide and find cost savings without negatively impacting patient outcomes, the community, or the integrity of the organization. Yet it can be difficult to access data that brings actionable insights to inform decisions to improve patient access, panel management, provider productivity, referral management, or quality scores.

Our Approach

The HCI Community Interchange application is a set of interrelated technologies that enable connectivity between community members by bridging the gaps between differing data exchange protocols and variations in the EHR capabilities so providers can find the right patient data at the right time.

Through the use of bi-directional queries, it aggregates, normalizes and deduplicates data from multiple systems across the community, to create one comprehensive longitudinal patient CCD making it easy and efficient for providers to review a patient’s health history. Community Interchange revolutionizes provider workflows, by minimizing the time spent on tracking down patient records, so providers can spend more time focused on delivering better patient care.

Benefits

  • Eliminates the complexity of sharing CCDs. Utilizes protocol bridging technology to break down the technology barriers between different EHR systems across the community to enable true system interoperability.
  • Streamlines access to multiple data sources with one single click. Supports bi-directional queries between networks with a “one to many” connectivity approach to allow providers to query multiple community sources simultaneously when looking for available information about their patients.
  • Improve quality of care. Provides a comprehensive view of a patient’s health history from all sources across the community, so providers will spend less time tracking down patient records and more time focused on delivering better care to patients.
  • Unlocks data and turns it into a strategic asse. Aggregates, normalizes and deduplicates data from multiple systems, records, and CCDs to create a single, comprehensive, longitudinal CCD that can be used for delivering patient care or for analytic purposes.
  • Improves care coordination and delivers key information for care transitions. Gives providers access to both acute care and ambulatory patient information, aggregated from multiple systems from across the community, to help facilitate seamless transitions of care.

Proven Outcomes

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