HCI Exchange

1. The Challenge

Details

2. Our Approach

Details

3. Benefits

Details
Technical

The HCI Exchange™ application provides a secure, bi-directional way for distributing clinical orders and results data across the community to support patient care and public health reporting initiatives. Results, reports, or clinical summaries can be exchanged to a wide variety of destinations via a standardized feed to a results inbox application, secure print station, and/or directly to an EHR. Exchange can also be configured to route orders for outpatient services from an orders application or practice EHR directly to hospital or other community systems.

Note: Exchange is Acquired Technology and NOT included in the Technology Access subscription unless otherwise noted in an order form.

The Challenge

Health systems that have acquired ambulatory care practices—and independent ambulatory practices alike—face tremendous financial pressures and challenges to financial sustainability. If you’re an ambulatory care leader, you’re looking to improve the efficiency of the services you provide and find cost savings without negatively impacting patient outcomes, the community, or the integrity of the organization. Yet it can be difficult to access data that brings actionable insights to inform decisions to improve patient access, panel management, provider productivity, referral management, or quality scores.

Our Approach

The HCI Exchange application provides a secure, bi-directional way for distributing clinical orders and results data across the community to support patient care and public health reporting initiatives.

Exchange can support paper-based workflows as well as seamless integration with a variety of EHR systems, leveraging existing IT investments and keeping providers in their native workflows. With Exchange, healthcare providers can choose the patient data they want to receive, how they want it, and when they want it, reducing the material waste and manual efforts required to sift through and discard unneeded information.

Benefits

  • Streamline order placement for outpatient services. Electronic order placement eliminates the potential for lost or illegible hand-written orders and minimizes the need of manual entry of ambulatory orders into hospital systems.
  • Augment existing IT investment. Data exchange capabilities support both paper-based workflows and bi-directional integration with a variety of EHR systems, so providers can leverage existing technology and stay in their native workflows.
  • Simplify public health reporting processes. Automatic routing of clinical data to support public health reporting initiatives (syndromic surveillance, immunization, electronic lab reporting), minimizes the time spent on manual compliance processes.
  • Automate processes for sharing clinical data with payers. Route patient data to health plans to support care management activities and quality improvement efforts.
  • Improve quality of care. Closes the loop between orders and results, so providers spend less time tracking down patient results and more time focused on delivering better care to patients.

Proven Outcomes

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