HCI Notify

1. The Challenge

Details

2. Our Approach

Details

3. Benefits

Details
Technical

The HCI Notify™ application is an event-based notifications tool that enables providers, care managers, or payers to subscribe to and receive notifications when a significant care event occurs for one of their patients. Users can select the notification events and the preferred modality for receiving notifications. Event-based notifications can cut through the noise enabling proactive responses from providers to support improved outcomes, higher reimbursements, and lower costs

Note: Notify is Acquired Technology and NOT included in the Technology Access subscription unless otherwise noted in an order form.

The Challenge

Health systems that have acquired ambulatory care practices—and independent ambulatory practices alike—face tremendous financial pressures and challenges to financial sustainability. If you’re an ambulatory care leader, you’re looking to improve the efficiency of the services you provide and find cost savings without negatively impacting patient outcomes, the community, or the integrity of the organization. Yet it can be difficult to access data that brings actionable insights to inform decisions to improve patient access, panel management, provider productivity, referral management, or quality scores.

Our Approach

The HCI Notify™ application is an event-based notifications tool that enables providers, care managers, or payers to subscribe to and receive notifications when a significant care event occurs for one of their patients. It searches out significant events and delivers that information in a timely manner to help drive actionable results. Notify provides notification subscription based real-time events to care team members when there has been a significant event with one of their patients.

The robust Notify subscription functionality enables users to customize their notification subscriptions based on various criteria so they only receive notifications about the events and patients that are relevant to them. With Notify, keeping providers informed of care events such as a hospital discharge or readmission is easy.

Benefits

  • Stay apprised of patient activity across the care continuum. Receive real-time alerts when your patients have a significant care event such as an admission, discharge, or readmission, in any care setting across the community.
  • Enhance care coordination. Augment care management programs with real-time, actionable information so care team members can collaborate about patient care.
  • Customize notifications to meet your workflow. Subscription wizard allows users to customize their notification based on various criteria, so users only receive alerts about events and patients that are relevant to them, in their desired delivery modality (email, SMS, Direct message or Notify portal).
  • Reduce costs treating high-risk, high-cost patients. Event-based notifications provide real-time, actionable patient information so providers can effectively intervene with the most appropriate care for a patient, ultimately improving outcomes and reducing costs.
  • Improve reimbursements and qualify for incentive. Facilitate prompt follow-up by notifying primary care physicians of discharge events immediately so they can qualify for Transitional Care Management (TCM) reimbursement.

Proven Outcomes

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