The Lumeon by Health Catalyst™ Care Orchestration platform delivers personalized care orchestration to help patients navigate their clinical journey. It uses secure, bi-directional data integration and clinical logic to drive patients to the next best clinical action.

Leveraging intelligent automation, Lumeon personalizes manual tasks, processes, and workflows to eliminate waste and alleviate staff burden while improving care team capacity. This eliminates many of the manual and administrative tasks that bog down care teams and gives them back time for meaningful patient interactions and a more fulfilling use of their skills and expertise. These actions are personalized and specific for each individual patient, delivering a better patient experience that feels tailored to their condition and needs.

• Bi-directional, real-time integration. Allows for real-time decisions and workflow insertion.
• Personalized process orchestration. Enables the automation of multiple steps with cross-dependencies, enabling automation to go beyond simple “this/then” to personalized journeys operating within a known governance framework with predictable personalization to the patient.
• Automation in a practical and effective way. Streamline tasks and workflows, saving clinicians valuable time, improving the overall experience for both clinicians and patients, and reducing waste.
• Rich pathway library. Offers ready-made, easy-to-deploy workflow templates that enable healthcare providers to make care processes more efficient and accelerate the transition to value-based care.
• Flexible technology and seamless integration. Automates and personalizes patient messages with EHR and automatically messages patients who meet certain criteria.
• Transform the patient experience. Makes the patient, family, and other caregivers part of the care team by moving beyond patient engagement into patient orchestration. Personalize care delivery to combine physical and digital touchpoints, while automatically moving engaged patients to low-touch digital outreach and ensuring unengaged or off-track patients receive face-to-face or phone touchpoints.
• Configurability. Configures easily based on customer workflows and size, reducing the amount of change required for deployment and providing more control from health systems.