Healthcare leaders are finding now more than ever that engaging patients will be the key to retaining them in a healthcare environment in which choice will be a determining factor in market success. The Patient Engagement Executive Handbook from Healthcare Innovation is the definitive paper on all things patient engagement and will serve as the leading resource for healthcare executives to turn to for guidance along their journey of engaging patients.
At a time when issues around patient engagement and the patient experience are exceptionally present, the editors of Healthcare Innovation developed and executed a survey of patient care organization leaders nationwide, the results of which are reported in this Patient Engagement Executive Handbook, along with interviews with provider leaders and solutions provider executives, as they’ve shared with us their perspectives on this broad phenomenon. Of course, there is complexity in the survey results, but one thing is clear: pretty much everyone in U.S. healthcare is fully aware that patient engagement and the patient experience are areas of great interest, focus, and concern right now.
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